Welcome to VALORITHENOX. We strive to ensure the satisfaction of our customers with all products and services purchased. However, if you are not completely satisfied with your purchase, we are here to help.
To be eligible for a refund, the following conditions must be met:
Certain goods are exempt from being returned, including:
To initiate a refund, please email our customer service at [email protected] with your purchase details. Once your request is received, we will evaluate your case and inform you of the approval or rejection status of your refund.
If your refund is approved, the amount will be credited to your original method of payment within 7-10 business days. If you require an exchange, please specify in your initial request, and we will guide you through the available options.
The cost of return shipping is the responsibility of the customer, except in cases where the product received is incorrect or defective. Shipping costs are non-refundable.
If you have any questions regarding our refund policy, please contact us at [email protected] or call us at (555) 123-4567.
Thank you for choosing VALORITHENOX. We appreciate your business and look forward to serving you again.